Receiving bomb threat by phone

1. If you receive a bomb threat, get as much information from the caller as possible. See questions to ask below.
2. Take good notes when talking to the person on the telephone. Keep the caller on the line, and write down everything that is said.
3. Be aware of background noise, special voice characteristics, music, machinery, etc. 
4. If you are at work, have a coworker call 911 and HR immediately. Plan how you are going to alert your coworker.

Receiving bomb threat via mail or package

1. Do not touch any suspicious packages
2. Clear the area around the suspicious package and notify the police immediately

Facility Evacuation

1. While evacuating the facility, avoid standing in front of windows or other potentially hazardous areas
2. Do not restrict sidewalks or other areas used by emergency officials

Bomb Threat Checklist

Record exact time of call

If caller id appears, write down number

Record exact words of caller

Questions to Ask

1. When is the bomb going to explode?
2. Where is the bomb?
3. What does it look like?
4. What kind of bomb is it?
5. What will cause it to explode?
6. Did you place the bomb?
7. Why?
8. Where are you calling from?
9. What is your address?
10. What is your name?

Other Observations

If the voice is familiar, whom does it sound like?

Were there any background noises?

Listen for and record these voice characteristics

• Calm	• Slow	• Crying	• Slurred
• Stutter	• Deep	• Loud	• Broken
• Giggling	• Accent	• Angry	• Rapid
• Stressed	• Nasal	• Lisp	• Excited
• Disguised	• Sincere	• Squeaky	• Normal